Working version, pending formal legal review. It describes how the store actually operates today.
Terms of service
Last updated: 23 July 2026
Who we are
This store is operated by midiverse, the operator of store.midiverse.ai. We sell MIDI transcriptions of piano performances as digital downloads. By buying from the store you agree to these terms. You can reach us any time via the contact page or at info@midiverse.ai.
What you are buying
You are buying a licence to download and use a MIDI file (a data file that plays in MIDI apps such as Synthesia and SeeMusic), not the underlying musical composition or a recording.
The licence is personal: it covers your own practice, study, and enjoyment. You may not resell, redistribute, or share the files, and you may not use them commercially, for example in a monetised video, a public performance, a stream, or a release, without our approval first. If commercial use is what you have in mind, ask us via the contact page and we will sort it out.
Some files are free to add to your library. The same personal licence applies to them. You can remove a free file from your library at any time and claim it again later.
Price, tax, and payment
Prices are in euros and shown inclusive of VAT. The VAT portion for your country is calculated at checkout, and your invoice is emailed to you automatically. Business buyers can enter a VAT id at checkout.
Payment is handled by Stripe. Your card details go directly to Stripe and never touch our servers.
Delivery
Delivery is immediate and digital: after payment the file is available straight away and stays in your library to re-download at any time. If a file is later removed from the store, it remains in your library. There is no physical shipment.
Each download is logged (time, IP address, browser) for fraud prevention and as evidence in payment disputes. The privacy notice explains this in detail.
Right of withdrawal and refunds
Because the files are digital content delivered immediately, you are asked at checkout to request immediate delivery and to acknowledge that you thereby waive your statutory 14-day right of withdrawal. Checkout only proceeds once you have given that consent. After that, all sales are final and non-refundable.
Any refund we do give is a goodwill gesture at our sole discretion, and is always processed through Stripe to your original payment method. If a payment is refunded or reversed, access to the corresponding file is revoked.
Your account
Purchases are tied to your midiverse account, the same one you use for transcribe. Keep your sign-in details secure; you are responsible for activity under your account.
Content and takedown
The store sells transcriptions of piano performances. If you believe a file infringes your rights, tell us via the contact page and we will look into it promptly and remove content where appropriate.
Liability
We take care to deliver accurate, working files, and if something is wrong with your download we will help you via the contact page. To the extent the law allows, our liability for any claim connected to a purchase is limited to the amount you paid for that purchase. This limit does not apply where the law does not permit it, for example in cases of intent or gross negligence, and it does not affect any rights you have as a consumer that cannot be excluded.
Governing law
These terms are governed by the laws of the Netherlands. If you live in another EU country, you also keep any protections of your local consumer law that cannot be contracted away.
Changes
We may update these terms; the version in force is the one shown here with the date above.
Open-source components & licenses
Salamander Grand Piano
By Alexander Holm, licensed under CC BY 3.0. Modified for web delivery. Used for the practice-mode preview sound.
Full operator and business details are available on request via the contact page.
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